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full time eCommunications Specialist

at Club Intrawest Resort in Vancouver

Position: eCommunications Specialist
Company: Club Intrawest Resort
Date Posted: May 28, 2008
City: Vancouver

Job Description:

The eCommunications Fulfillment Specialist oversees the technical execution of Club Intrawest’s electronic marketing campaigns and automated electronic communications. These electronic executions are facilitated by Club Intrawest’s eMarketing Fulfillment provider, an integrated system of in-house databases and a remote third party through custom data transfer applications. Tasks include scheduling, testing, troubleshooting, maintaining, updating and creation of new automated e-communications as well as the regular execution of direct marketing emails.

Responsibilities:

- Oversees the flawless execution of automated eCommunications including vital confirmations & reminders as required by all service and sales focused departments of IRCG.
- Works with the Campaign Management team to ensure the accurate and timely execution of all bulk electronic marketing emails.
- Responsible for research and the continuous growth of knowledge in the field of eMarketing including: deliverability issues, regulatory compliance, eMarketing trends and opportunities, email client challenges, internal out going email standards, privacy issues and emerging communication strategies.
- Maintains a schedule of all electronic communications to prospects and Members.
- Coordinates with Campaign Managers to ensure goals are maintained and efforts are not crossed or duplicated.
- Performs data mining and scrubbing for eCampaigns using SQL queries and an existing custom solution.
- Trains others on use of the eMarketing Fulfillment System and is the primary business liaison and technical expert for the Club Intrawest’s eMarketing Fulfillment provider: Silverpop Marketer.

Qualifications & Experience:

- Proficiency with SQL query language, database analysis and design, DTS and bulk data import (for SQL Server).
- Proficiency with related technologies and methods including HTML for email, professional testing and QA procedures.
- Able to work with deadlines and balance priorities in a fast paced environment with ever changing requirements.
- Proficiency with written English and Marketing & Business Language.
- Experience with the design and the development of electronic marketing communications, data mining, data analysis, and reporting.
- Proficiency using an email provider such as Responsys Interact, Lyris ListManager or Silverpop Marketer.
- Strong troubleshooting, analysis and resolution skills
- Post Secondary Education in technical field preferred.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

Response Information:

Please submit your resumé and cover letter to Natalia Tumbagahan via e-mail by clicking Apply Now below or via fax at (604) 682-7842.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

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Published at 29-05-2008
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