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full time Product Specialist for Spatial ETL products

at Safe Software Inc. in Surrey

Position: Product Specialist for Spatial ETL products
Company: Safe Software Inc.
Date Posted: June 3, 2008
City: Surrey, BC

Job Description:

Would you like to work with latest technologies in the GIS industry? Do you have a passion for problem solving? Do you have a desire to work in a dynamic, creative, challenging environment where your fellow team mates are striving for excellence? Are you looking to build a career with a team that recognizes the importance of work/life balance and celebrates its successes as a group? Are you looking to work at a company that invests in an employee’s health and well being by providing on site fitness and recreation facilities? If so, Safe Software may be the company for you.

Spatial data is everywhere: web mapping servers, navigation systems, personal GPS, and even the next generation of cellular phones. Safe Software produces the technology that unlocks data from the world-leading spatial data producers like government, military, and utility companies for use in new killer apps including Google Maps, Google Earth, and Microsoft Virtual Earth.

We have been shipping our FME® product to customers worldwide for well over a decade, and have become the world's leading supplier of translation and transformation software. Our technology provides connectivity between products from companies such as Autodesk, Bentley, ESRI, Google, Intergraph, MapInfo, Microsoft, and Oracle. Demand for solutions based on Safe Software’s technology is exploding creating exciting new opportunities for the right people to join our team.

The Role

We are seeking a positive, dynamic, energetic team player to join our growing Professional Services team in the role of Product Specialist for Safe Software’s Spatial ETL Server products. Reporting to the Manager of Professional Services, you will interact with customers that need help in accomplishing their FME-related goals. This includes support, project work, installation, configuration and training. Day to day, the central objective of a Product Specialist is to be responsive to the needs of Safe Software’s customers.

FME Server is Safe Software’s flagship product that offers scalable Spatial ETL solutions for the enterprise. Knowledge of fundamental GIS concepts, web applications, and client/server technologies is required. The ideal candidate would have qualifications in both GIS and computer science.

In order to succeed, a Product Specialist must quickly get to the root of problems by gathering all the necessary technical information. During this process the Product Specialist must be receptive to the customers needs but also clear and direct about his/her own requirements to help resolve the issue at hand.

As the Product Specialist, you have strong problem solving skills and also possess excellent written and verbal communication skills, above-average organizational skills, highly effective interpersonal skills, and a strong desire to provide outstanding customer service. The ability to speak a second language is advantageous, but not required.

Key success factors in this role will be your ability to maintain a positive customer service attitude in a fast-paced environment, and apply your problem solving abilities to real-world situations. You're a team player who learns quickly and understands the balance between working independently and relying on the expertise of others.

Your practical experience includes: experience with one or more GIS products such as ArcGIS, MapInfo, AutoCAD, Smallworld or MicroStation; and exposure to programming languages (in particular client/server technologies and web interfaces such as REST, RSS, Java, AJAX, etc.). Experience with spatial databases (Oracle Spatial, ArcSDE or Geodatabase, SQL Server) and SQL is a definite asset. Some knowledge of Safe Software's FME would be a definite asset. Previous experience in software product User Training will be considered favourably. UNIX or LINUX experience would be a bonus.

This position has the opportunity for growth into FME training and project implementation services.

Response Information:

Sounds great, how do I apply?

We invite you to apply for this exciting opportunity by sending your resume and cover letter by e-mail to < hidden due to spam, click Apply Now instead >. Alternatively, you may also fax your resume to 604-501-9965 Attention: Director of Human Resources. No telephone calls please. All resumes will be treated as confidential. Only those candidates selected for an interview will be contacted.

For additional information about life at Safe Software, please visit our website at http://www.safe.com/aboutus/careers/lifeatsafe.php

We look forward to meeting you!

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Published at 04-06-2008
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