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  <title>MPLOYR / British Columbia</title>
  <dc:date>21-11-2008</dc:date>
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 <item rdf:about="http://canada.mployr.com/bc/job/1173/qa-analystteam-lead-at-tp-systems-ltd/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tpsystems.com/careers/opportunities.asp&quot;&gt;http://www.tpsystems.com/careers/opportunities.asp&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Type: Contract – 2 Months&lt;br /&gt;&#10;Schedule: Full Time&lt;br /&gt;&#10;Number of Positions: 1&lt;br /&gt;&#10;Years of Experience: 5+&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;About TP Systems&lt;br /&gt;&#10;TP Systems is a leading provider of software and information technology (IT) services to government, non-profits, healthcare providers, the education sector and professional services organizations. We are a creative and agile firm comprising more than 125 associates based in Vancouver and Victoria, B.C., who for more than 30 years have helped clients bridge the gap between technology and people through innovative IT solutions. Our services comprise IT Staffing, IT Solutions Delivery and Managed IT Services, we also market and support Sector Lynx and AdoptionLynx software. TP Systems ranks among the Top 100 IT solutions providers in Canada and was recognized in 2007 by &lt;span class=&quot;caps&quot;&gt;CDN&lt;/span&gt; as a Bronze Award Winner as Best IT Services Organization in Canada. &lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Overview&lt;br /&gt;&#10;TP Systems’ IT staffing division brings experienced IT professionals together with BC based hiring organizations on a full-time and contract basis.  One of our well established clients is currently seeking a QA Analyst/Team Lead to work out of Downtown Vancouver.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Responsibilities&lt;br /&gt;&#10;•&#9;To set and monitor quality standards for testing, and implement and enforce testing policies and procedures.&lt;br /&gt;&#10;•&#9;Drive the continuous improvement of software test processes to ensure that our products or services meet and exceed customer expectations.&lt;br /&gt;&#10;•&#9;Create and Review test plans for quality, completeness and compliance with company and client standards&lt;br /&gt;&#10;•&#9;Report the status of QA efforts to Application Maintenance team subject matter experts (SMEs) and project managers.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Skills and Experience&lt;br /&gt;&#10;•&#9;Excellent communication skills (written and verbal)&lt;br /&gt;&#10;•&#9;Demonstrated ability to prepare formal test plans, test cases and test reports&lt;br /&gt;&#10;•&#9;Knowledge of Windows operating system and Microsoft Office suite&lt;br /&gt;&#10;•&#9;Excellent troubleshooting and problem solving skills&lt;br /&gt;&#10;•&#9;Ability to multitask and adjust to changing priorities&lt;br /&gt;&#10;•&#9;Ability to work collaboratively &lt;br /&gt;&#10;•&#9;Initiative to resolve issues&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Desirable Skills&lt;br /&gt;&#10;•&#9;Experience with Robo Help.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;For more detailed information regarding TP Systems, please visit our website at www.tpsystems.com. To apply for this position, please follow the link&lt;br /&gt;&#10;http://www.tpsystems.com/careers/opportunities.asp&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1173/qa-analystteam-lead-at-tp-systems-ltd/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1173/qa-analystteam-lead-at-tp-systems-ltd/</link>
  <title>[full-time] QA Analyst/Team Lead at TP Systems Ltd.</title>
  <dc:date>2008-11-20 16:02:16</dc:date>
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 <item rdf:about="http://canada.mployr.com/bc/job/1172/business-analyst-%e2%80%93-business-continuity-planning-at-tp-systems-ltd/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tpsystems.com/careers/opportunities.asp&quot;&gt;http://www.tpsystems.com/careers/opportunities.asp&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Type: Contract – 3 Months&lt;br /&gt;&#10;Schedule: Full Time&lt;br /&gt;&#10;Number of Positions: 1&lt;br /&gt;&#10;Years of Experience: 5+&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;About TP Systems&lt;br /&gt;&#10;TP Systems is a leading provider of software and information technology (IT) services to government, non-profits, healthcare providers, the education sector and professional services organizations. We are a creative and agile firm comprising more than 125 associates based in Vancouver and Victoria, B.C., who for more than 30 years have helped clients bridge the gap between technology and people through innovative IT solutions. Our services comprise IT Staffing, IT Solutions Delivery and Managed IT Services, we also market and support SectorLynx and AdoptionLynx software. TP Systems ranks among the Top 100 IT solutions providers in Canada and was recognized in 2007 by &lt;span class=&quot;caps&quot;&gt;CDN&lt;/span&gt; as a Bronze Award Winner as Best IT Services Organization in Canada. &lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Overview&lt;br /&gt;&#10;TP Systems’ IT Staffing division brings experienced IT professionals together with BC based hiring organizations on a full-time and contract basis.  One of our well established clients is currently seeking a Business Analyst – Business Continuity Planning to work out of Downtown Vancouver.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Responsibilities&lt;br /&gt;&#10;•&#9;The Business Analyst will ensure that the business requirements are well understood; this encompasses working in a consultancy capacity with the project stakeholders of the different business application areas in order to fully define as well as challenge, the scope of the requirements and provide guidance with prioritization through to detailed requirements for the &lt;span class=&quot;caps&quot;&gt;BCP&lt;/span&gt; (business continuity plan).&lt;br /&gt;&#10;•&#9;This position would also involve formulating a business case for one of their financial systems upgrade.&lt;br /&gt;&#10;•&#9;This role will work along side of the project team. &lt;br /&gt;&#10;•&#9;The selected analyst will also be required to create  modify a variety of support document/Templates (&lt;span class=&quot;caps&quot;&gt;BCP&lt;/span&gt; documents, including change strategies and business models).&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Skills and Experience&lt;br /&gt;&#10;•&#9;5-10 years experience as a Business Analyst&lt;br /&gt;&#10;•&#9;Technical writing&lt;br /&gt;&#10;•&#9;Requirements Gathering&lt;br /&gt;&#10;•&#9;Experience with Business Continuity Plan (&lt;span class=&quot;caps&quot;&gt;BCP&lt;/span&gt;)&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;For more detailed information regarding TP Systems, please visit our website at www.tpsystems.com. To apply for this position, please follow the link&lt;br /&gt;&#10;http://www.tpsystems.com/careers/opportunities.asp&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1172/business-analyst-%e2%80%93-business-continuity-planning-at-tp-systems-ltd/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1172/business-analyst-%e2%80%93-business-continuity-planning-at-tp-systems-ltd/</link>
  <title>[full-time] Business Analyst – Business Continuity Planning at TP Systems Ltd.</title>
  <dc:date>2008-11-20 15:58:58</dc:date>
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 <item rdf:about="http://canada.mployr.com/bc/job/1159/programmer-analyst-at-langara-college/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://langara.bc.ca&quot;&gt;http://langara.bc.ca&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Position:  &#9;Programmer Analyst (a)&lt;br /&gt;&#10;Company: &#9;Langara College&lt;br /&gt;&#10;Date Posted: &#9;November 18, 2008&lt;br /&gt;&#10;City: &#9;Vancouver&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Job Description:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Programmer Analyst (a)&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Temporary, Full-Time&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Start Date: Immediately – October 2009 with the possibility of extension&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;This position provides programming, analysis, design, and operations systems support for the College according to established policies, practices and standards. This position participates in a broad range of projects such as the College Administrative systems, College portal, and Course Management System.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Qualifications:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Education &amp; Experience&lt;/p&gt;&#10;&#10;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;Two (2) years Community College Diploma in Computing Studies with specific training in systems development, programming, networking, and hardware.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Two (2) to four (4) years’ recent related experience in C++ or Java, &lt;span class=&quot;caps&quot;&gt;HTML&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;SQL&lt;/span&gt;, Oracle, PERL/&lt;span class=&quot;caps&quot;&gt;CGI&lt;/span&gt;, Windows 2000/XP, Unix/Linux, and common microcomputer packages such as MS Office and providing user support in an IT environment.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Thorough knowledge of modern systems analysis, design, programming, testing and implementation techniques, procedures, standards and development environments.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Knowledge of integration and implementation processes.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Knowledge of computer networking and Internet concepts.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Training and experience in relational database theory and practice, the Oracle database and its tools.&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&#10;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;An equivalent combination of education and experience may be considered.&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&#10;&#10;&#9;&lt;p&gt;Skills &amp; Abilities&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Demonstrated ability to effectively:&lt;/p&gt;&#10;&#10;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;Meet with clients and define their requirements.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Write detail specifications for proposed systems or modifications to existing systems.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Analyze and evaluate the impact of enhancements.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Diagnose problems with existing systems.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Design new programs or modifications to old programs from design specifications.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Write computer programs and make maintenance changes to existing programs.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Develop and execute comprehensive test plans for new programs and enhancements.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Provide advice and support to users on the use and operation of application systems.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Assist in planning and implementation of software releases.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Operate computer applications such as word processing, database, spreadsheet and Web and portal application software in a Windows/Unix/Linux environment.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Organize and manage time to meet deadlines.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Communicate with others [verbally and in writing]; explaining technical concepts to clients.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Contribute to the improvement of department services and operations.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Work both independently and as a member of a committee or team.&lt;/li&gt;&#10;&#9;&#9;&lt;li&gt;Work harmoniously with others.&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&#10;&#9;&lt;ul&gt;&#10;&#9;&#9;&lt;li&gt;Perform duties to meet established policies, practices and standards.&lt;/li&gt;&#10;&#9;&lt;/ul&gt;&#10;&#10;&#9;&lt;p&gt;Salary Range: $2,097.95 – $2,332.60 bi-weekly (Pay Grade E)&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Employee Group: &lt;span class=&quot;caps&quot;&gt;CUPE&lt;/span&gt;&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Hours &amp; Days of Work: 8:30 a.m. &amp;#8211; 5:15 p.m. Monday to Friday. However hours may vary according to the needs of the department. This position is subject to the compressed workweek schedule and hours may vary.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Closing Date: November 24, 2008&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Competition No.: C063-08&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We thank you for your interest and advise that only those shortlisted will be contacted. We are committed to enhancing our diverse workforce.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Response Information:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Application Information: To apply, send your resume, quoting competition #C063-08 in the subject line of your e-mail to: employment@langara.bc.ca. For a copy of the position description please visit our website at www.langara.bc.ca&#10; &lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1159/programmer-analyst-at-langara-college/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1159/programmer-analyst-at-langara-college/</link>
  <title>[full-time] Programmer Analyst at Langara College</title>
  <dc:date>2008-11-18 10:29:36</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1157/senior-programmer-analyst-web-technologies-at-inventure-solutions/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://inventuresolutions.com&quot;&gt;http://inventuresolutions.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Description:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Inventure Solutions is an information technology company providing system operations, maintenance, development, project management and technology consultancy skills for the financial industry. The organization is a wholly owned subsidiary of Vancouver City Savings Credit Union.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;SENIOR&lt;/span&gt; &lt;span class=&quot;caps&quot;&gt;PROGRAMMER&lt;/span&gt; &lt;span class=&quot;caps&quot;&gt;ANALYST&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;WEB&lt;/span&gt; &lt;span class=&quot;caps&quot;&gt;PORTAL&lt;/span&gt; &lt;span class=&quot;caps&quot;&gt;DEVELOPMENT&lt;/span&gt;&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Inventure Solutions is currently seeking a Sr. Programmer Analyst to join their team. The selected candidate will be involved in various aspects of the full life cycle of technical projects including requirements/scope analysis, specifications, implementation process and support when applicable. This person must be able to listen and communicate and must have strong problem solving skills in order to develop and implement appropriate solutions.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Technical skills:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Strong &lt;span class=&quot;caps&quot;&gt;GUI&lt;/span&gt; development skills, combined with a good understanding of human interface design methods&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Experience with .Net framework, ideally 3.0/3.5 and &lt;span class=&quot;caps&quot;&gt;ASP&lt;/span&gt;.Net&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Experience with MS SharePoint 2007 and SharePoint Services (&lt;span class=&quot;caps&quot;&gt;MOSS&lt;/span&gt;) technologies, including web part development&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Proficiency and in depth knowledge of web technologies using &lt;span class=&quot;caps&quot;&gt;AJAX&lt;/span&gt;, JavaScript, XML/&lt;span class=&quot;caps&quot;&gt;XSL&lt;/span&gt;&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Extensive experience with Master pages, &lt;span class=&quot;caps&quot;&gt;XHTML&lt;/span&gt;, &lt;span class=&quot;caps&quot;&gt;CSS&lt;/span&gt; in a SharePoint environment&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Strong experience with asynchronous programming model and design patterns&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Other desired skills:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;· Exposure to Silverlight or &lt;span class=&quot;caps&quot;&gt;WPF&lt;/span&gt; technologies&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;· Understanding or experience with WF, &lt;span class=&quot;caps&quot;&gt;WCF&lt;/span&gt;&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Want to work in a BC-based company that values commitment, efficiency, technical excellence and integrity? Inventure is the choice and we strive to provide you with a personally challenging and financially rewarding environment within an ethical framework and enjoyable atmosphere!&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Response Information:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;If you’re looking to expand your horizons and stretch your wings, please apply by visiting www.inventuresolutions.com and clicking on &amp;#8220;Careers&amp;#8221;.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We thank all applicants for their interest and advise that only short-listed candidates will be contacted.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1157/senior-programmer-analyst-web-technologies-at-inventure-solutions/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1157/senior-programmer-analyst-web-technologies-at-inventure-solutions/</link>
  <title>[full-time] Senior Programmer Analyst - Web Technologies at Inventure Solutions</title>
  <dc:date>2008-11-17 11:59:25</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1155/business-systems-analyst-bsa-at-zealots-consulting-inc-executive-search/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Victoria&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://zealotsconsulting.com&quot;&gt;http://zealotsconsulting.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Description:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Position Title: Business Systems Analyst, Borland Test Mgr&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Reports To: Manager of Software Development&lt;br /&gt;&#10;Location: Victoria, BC&lt;br /&gt;&#10;Reference # ZC20080506&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Company Profile:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;MAXIMUS&lt;/span&gt; is an industry leader in the provisioning of products and services to support the delivery of government services in North America and internationally.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;In Canada, &lt;span class=&quot;caps&quot;&gt;MAXIMUS&lt;/span&gt; BC Health Insurance Inc. is responsible for the administration and delivery of two of the Province of British Columbia’s most important health care programs: The Medical Services Plan and PharmaCare.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We are constantly looking at new technology, processes and methods of delivering services to the citizens of British Columbia. Because of this, and given our expertise in program information management, claims processing, contact centre services, document processing and information technology, we are positioned for significant growth.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Join us here in Victoria, BC to experience the best in West Coast lifestyle. You will work in an environment that will challenge you and reward your achievements. Your down time can be spent exploring the beautiful West Coast – from culinary experiences to cultural events, and to outdoor challenges. We have it all! Located in beautiful Victoria, BC, in the heart of downtown, our location offers easy access to every amenity.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We offer top market salaries, 100% employer paid benefits, and defined benefit pension plans.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Primary Accountabilities:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Maximus BC Health, Inc. has an immediate need for a Business Systems Analysts who evaluates IT applications and systems, business functions, processes, and procedures to identify areas for improvement.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;The &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; works closely with programmers and developers to design and integrate computer based maintenance or development solutions which will meet the business needs of the client and stakeholders, including Operations and Information Technology staff.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Within the systems development life cycle domain, the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; typically serves as a liaison between the client, IT operations and external service providers.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;The role of the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; is to apply analytical skills to business requests (which are often high level or lacking in detail) and communicate these business wants/needs in a clear and unambiguous manner. The &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; takes into account technical constraints when defining business requirements in order to ensure the requirements can be achieved.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;For example, the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; will need to consider security constraints, potential data conversion requirements, and existing database and application software. To support this requirement, the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; works with both the internal and external application maintenance, development, and infrastructure teams. Typically, BSA’s work on multiple simultaneous application releases.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;BSA’s work with the Project Management Office (&lt;span class=&quot;caps&quot;&gt;PMO&lt;/span&gt;) Manager as required to prepare the necessary documentation for presentation to the senior management team. Once approved, the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; will perform project management duties along with &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; duties. For larger projects, the &lt;span class=&quot;caps&quot;&gt;BSA&lt;/span&gt; may assist the assigned Project Manager (PM).&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;The successful candidate will be a problem solver and who can methodically analyze and resolve business challenges within budget, and who is comfortable with peer and supervisory feedback. You must possess a desire to learn and adopt new processes for continual improvement and to keep abreast of new methodologies and processes.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Education &amp; Experience:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Degree from an accredited college or university, with major coursework in systems analysis, information systems, computer science or a related field, and have experience successfully implementing and supporting enterprise applications.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Skills, Knowledge &amp; Abilities:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Desired Skills:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Borland Test Manager&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Nice to Have Skills:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• HL7 messaging&lt;br /&gt;&#10;• Health Insurance or Pharmacy Industry&lt;br /&gt;&#10;• Release planning, business systems analysis and documentation, business process reengineering, and business case development and status reporting&lt;br /&gt;&#10;• Borland Caliber RM, and/or StarTeam&lt;br /&gt;&#10;• Experience with the application landscape that supports the British Columbia Ministry of Health&lt;br /&gt;&#10;• Computer Associates &lt;span class=&quot;caps&quot;&gt;AION&lt;/span&gt; or other rules engines&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Response Information:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;In confidence, please personally call or email your resume quoting Job # ZC20080506:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Cliff Tang, Principal&lt;br /&gt;&#10;Zealots Consulting Inc. Executive Search&lt;br /&gt;&#10;IT Recruitment Consulting &amp; Leadership Development&lt;br /&gt;&#10;&amp;#8220;Part of Your Team&amp;#8221;&lt;br /&gt;&#10;1199 Lynn Valley Road, PO Box 16133, North Vancouver, BC V7J 3S9&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;604-727-3141 (direct)&lt;br /&gt;&#10;604-988-3152 (fax)&lt;br /&gt;&#10;e-mail: clifftang@zealotsconsulting.com&lt;br /&gt;&#10;web: www.zealotsconsulting.com&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1155/business-systems-analyst-bsa-at-zealots-consulting-inc-executive-search/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1155/business-systems-analyst-bsa-at-zealots-consulting-inc-executive-search/</link>
  <title>[full-time] Business Systems Analyst (BSA) at Zealots Consulting Inc. Executive Search</title>
  <dc:date>2008-11-17 08:35:01</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1150/it-analyst-at-wastech-services-ltd/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Coquitlam&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://cherylsuzukiconsulting.com&quot;&gt;http://cherylsuzukiconsulting.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Description:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Wastech Services Ltd is a long-established B.C. company that has built a solid reputation as a leader in waste and recycling management. We use a variety of specialized application software that manages such business processes as purchasing, transportation and maintenance planning. These applications function within our Microsoft server based IT environment.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We require a motivated and dedicated individual to provide technical analysis and support to the many end users of our IT systems. Reporting to the I.T. Business Analyst, the successful applicant will also be involved with report writing, software development and testing and database administration.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Education and Experience:&lt;br /&gt;&#10;• Degree or diploma in Computer Science or a related field or equivalent business experience&lt;br /&gt;&#10;• At least two years of relevant work experience&lt;br /&gt;&#10;• A good understanding of business processes preferably in an industrial or transportation environment&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Individuals with an accounting or business administration background might also find this position a good fit&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Required Skills and Competencies:&lt;br /&gt;&#10;• Strong written and verbal communication skills&lt;br /&gt;&#10;• Passionate about technology but practical about its use&lt;br /&gt;&#10;• Able to take initiative but exercises care before making changes&lt;br /&gt;&#10;• An analytical mind with a flair for troubleshooting&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Specific technical knowledge:&lt;br /&gt;&#10;• Thorough knowledge of applications in Microsoft Office&lt;br /&gt;&#10;• &lt;span class=&quot;caps&quot;&gt;SQL&lt;/span&gt; Server Knowledge and experience&lt;br /&gt;&#10;• Working Knowledge of programming in Microsoft Access&lt;br /&gt;&#10;• Working knowledge of Sharepoint Portal and Reporting Services&lt;br /&gt;&#10;• Knowledge of network components and Microsoft Operating systems.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Response Information:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;If you are interested in this position or would like more information, please forward your resume to:&lt;br /&gt;&#10;cheryl@cherylsuzukiconsulting.com&lt;br /&gt;&#10;We will respond to all inquiries&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1150/it-analyst-at-wastech-services-ltd/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1150/it-analyst-at-wastech-services-ltd/</link>
  <title>[full-time] I.T. Analyst at Wastech Services Ltd.</title>
  <dc:date>2008-11-14 10:45:20</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1148/business-analyst-%e2%80%93-workstation-refresh-at-tp-systems-ltd/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Victoria&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://www.tpsystems.com/careers/opportunities.asp&quot;&gt;http://www.tpsystems.com/careers/opportunities.asp&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Type: Contract &lt;br /&gt;&#10;Schedule: Full Time&lt;br /&gt;&#10;Number of Positions: 1&lt;br /&gt;&#10;Years of Experience: 5+&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;About TP Systems&lt;br /&gt;&#10;TP Systems is a leading provider of software and information technology (IT) services to government, non-profits, healthcare providers, the education sector and professional services organizations. We are a creative and agile firm comprising more than 125 associates based in Vancouver and Victoria, B.C., who for more than 30 years have helped clients bridge the gap between technology and people through innovative IT solutions. Our services comprise IT Staffing, IT Solutions Delivery and Managed IT Services, we also market and support SectorLynx, AdoptionLynx and Serenic software. TP Systems ranks among the Top 100 IT solutions providers in Canada and was recognized in 2007 by &lt;span class=&quot;caps&quot;&gt;CDN&lt;/span&gt; as a Bronze Award Winner as Best IT Services Organization in Canada. &lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Overview&lt;br /&gt;&#10;TP Systems’ IT staffing division brings experienced IT professionals together with BC based hiring organizations on a full-time and contract basis.  One of our well established clients is currently seeking a Business Analyst – Workstation Refresh to work out of Victoria. &lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Responsibilities&lt;br /&gt;&#10;•&#9;The chosen Business Analyst will assist both the project manager and program manager with developing and maintaining project documentation for the Workstation Refresh Vista Project.&lt;br /&gt;&#10;•&#9;This is a key role in the Workstation Refresh Vista Project, which is a project to refresh the hardware and software associated with ministry workstations.   This business analyst will be involved with the remediation efforts that may be required for software applications that do not work within the new hardware environment. &lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Skills and Experience&lt;br /&gt;&#10;•&#9;5-10 years experience as a Business Analyst&lt;br /&gt;&#10;•&#9;Strong working knowledge of MS Access and MS Excel&lt;br /&gt;&#10;•&#9;Technical writing&lt;br /&gt;&#10;•&#9;Documenting process flow and workflow&lt;br /&gt;&#10;•&#9;Developing documentation in Visio&lt;br /&gt;&#10;•&#9;Requirements Gathering Expertise&lt;br /&gt;&#10;•&#9;Project Analyst experience&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Desired Skills&lt;br /&gt;&#10;•&#9;Experience with the &lt;span class=&quot;caps&quot;&gt;VISTA&lt;/span&gt; operating system&lt;br /&gt;&#10;•&#9;Previous experience working as a business analyst on a workstation refresh project&lt;br /&gt;&#10;•&#9;Experience with application remediation&lt;br /&gt;&#10;•&#9;Experience working in a government environment&lt;br /&gt;&#10;•&#9;Previous experience working with third party vendors and have experience working with business partners in an outsourced model&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;For more detailed information regarding TP Systems, please visit our website at www.tpsystems.com. To apply for this position, please follow the link&lt;br /&gt;&#10;http://www.tpsystems.com/careers/opportunities.asp&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1148/business-analyst-%e2%80%93-workstation-refresh-at-tp-systems-ltd/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1148/business-analyst-%e2%80%93-workstation-refresh-at-tp-systems-ltd/</link>
  <title>[full-time] Business Analyst – Workstation Refresh at TP Systems Ltd.</title>
  <dc:date>2008-11-14 10:36:21</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1144/senior-functional-analyst-insurance-at-icbc/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; North Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://icbc.com&quot;&gt;http://icbc.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;The Drive to Make a Difference.&lt;br /&gt;&#10;We’re driven to ensure the well-being of drivers. We’re working to keep rates low and stable, providing hassle-free service, and proactively partnering to reduce crashes and loss.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Senior Functional Analyst – Insurance (Ad# 6994)&lt;br /&gt;&#10;North Vancouver, BC&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Information Services &amp; Business Transformation is a support division accountable for providing professional, cost effective services, including shared infrastructure, and strategic information technology leadership needed to meet ICBC&amp;#8217;s business requirements.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Information systems and technology are integral to the day-to-day operation of virtually every aspect of ICBC’s business (sale of insurance, management of claims, and issuance of driver licenses) and supporting processes (finance and human resources), and fulfills workplace productivity and communication needs. The division employs approximately 600 full time staff located principally in the North Vancouver head office.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;We have an exciting career opportunity for a Senior Functional Analyst to provide senior level consultation to our Insurance Division clients in identifying business needs, coordinating resolution of production system problems, and helping develop business requirements.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Your responsibilities will include:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Consult with all functional areas within the Insurance Division portfolio, analyzing requests, preparing or gathering impact assessments, high level estimates, design documents, resource schedules, statements of work, and other deliverables associated with system analysis and development work;&lt;br /&gt;&#10;• Define systems solutions to meet business needs, and provide ongoing consultation to development teams to ensure the appropriateness of the delivered solution; and&lt;br /&gt;&#10;• Verify the ability of the system to support proposed changes through direct knowledge or by reference to technical experts.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Your qualifications will include:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Strong business analysis, project management, and problem solving skills developed over several years of related experience in leading large scale business analysis and systems design/development projects;&lt;br /&gt;&#10;• Extensive functional and technical expertise including an understanding of mainframe and non-mainframe development strategies;&lt;br /&gt;&#10;• Proven ability to work with business clients to provide and/or assess and implement recommendations for improved system functionality;&lt;br /&gt;&#10;• The ability to solve complex production system problems and business issues;&lt;br /&gt;&#10;• Excellent written and verbal communication, organizational, interpersonal and leadership skills; and&lt;br /&gt;&#10;• Design knowledge and experience with Insurance systems applications would be a definite asset.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;As a valued member of the &lt;span class=&quot;caps&quot;&gt;ICBC&lt;/span&gt; team, you’ll thrive in a performance-driven environment that emphasizes employee leadership and accountability for delivering results. Anticipate a competitive salary, comprehensive benefits and a challenging work environment.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;If you’re ready to join a driven team, we’d love to hear from you. For full details on this and all other current positions visit www.icbc.com.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;ICBC&lt;/span&gt; is a welcoming, equal opportunity employer, and invites applications from all qualified candidates.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1144/senior-functional-analyst-insurance-at-icbc/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1144/senior-functional-analyst-insurance-at-icbc/</link>
  <title>[full-time] Senior Functional Analyst - Insurance at ICBC</title>
  <dc:date>2008-11-13 08:09:56</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1143/programmer-analyst-v-qcmp-ad-6995-at-icbc/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; North Vancouver&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://icbc.com&quot;&gt;http://icbc.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;The Drive to Make a Difference.&lt;br /&gt;&#10;We’re driven to ensure the well-being of drivers. We’re working to keep rates low and stable, providing hassle-free service, and proactively partnering to reduce crashes and loss.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Programmer Analyst V &amp;#8211; &lt;span class=&quot;caps&quot;&gt;QCMP&lt;/span&gt; (Ad #6995)&lt;br /&gt;&#10;North Vancouver, BC&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Information Services &amp; Business Transformation is a support division accountable for providing professional, cost effective services, including shared infrastructure, and strategic information technology leadership needed to meet ICBC&amp;#8217;s business requirements.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Information systems and technology are integral to the day-to-day operation of virtually every aspect of ICBC’s business (sale of insurance, management of claims, and issuance of driver licenses) and supporting processes (finance and human resources), and fulfills workplace productivity and communication needs. The division employs approximately 600 full time staff located principally in the North Vancouver head office.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;This is an exciting opportunity to work closely with management and staff to develop information solutions that support ICBC’s lines of business. This position supports the quality call monitoring application and functions and related contact centre applications. The successful candidate must possess the necessary IT telephony systems and applications support technical discipline in enterprise platforms for contact centre and voice technologies.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Your responsibilities will include:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Evaluating and determining client and technology requirements, and developing program /system specifications. Designing complex program modules and/or overseeing the development of computer programs, ensuring flexible, integrated systems.&lt;br /&gt;&#10;• Acting as project leader on large scale computer programming projects. Determining project scope and requirements, and developing plans. Monitoring the design, development, testing, and implementation phases to ensure programming, operations and systems standards are followed. Assigning, reviewing, and checking the work of junior staff. Providing training and input into performance appraisals.&lt;br /&gt;&#10;• Providing senior level technical consultation, advice and support to division staff and clients on issues related to computer programming and the resolution of complex technical problems. Identifying, developing and ensuring compliance with technical standards and guidelines.&lt;br /&gt;&#10;• Working cooperatively with corporate departments and various external agencies to identify, evaluate and make recommendations on software applications and development tools. Participating in developing strategies to ensure the effective integration of new technologies.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Your qualifications will include:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;• Good business knowledge of contact centre functions &amp;#8211; call routing, customer relationship management, quality monitoring, real-time adherence, and reporting.&lt;br /&gt;&#10;• Working knowledge of contact centre hardware infrastructure including MS Windows servers, Sun Solaris servers, Nortel &lt;span class=&quot;caps&quot;&gt;PBX&lt;/span&gt;, Nortel Symposium, Nortel call pilot, and be familiar with application software such as Genesys, iView, iFrame, Nuance Speech recognition, CCPulse, and Crystal Reports.&lt;br /&gt;&#10;• Working knowledge and experience in applications and systems administration in at least one or more of the following environments: Windows Server, Sun Solaris, Windows desktop, Nortel &lt;span class=&quot;caps&quot;&gt;PBX&lt;/span&gt;, Genesys &lt;span class=&quot;caps&quot;&gt;CTI&lt;/span&gt;, or Periphonics &lt;span class=&quot;caps&quot;&gt;IVR&lt;/span&gt;.&lt;br /&gt;&#10;• Furthermore the candidate must be self-motivated, organized have good communications and technical writing skills and be able to work outside of normal hours of operation as required.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;As a valued member of the &lt;span class=&quot;caps&quot;&gt;ICBC&lt;/span&gt; team, you’ll thrive in a performance-driven environment that emphasizes employee leadership and accountability for delivering results. Anticipate a competitive salary, comprehensive benefits and a challenging work environment.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;If you’re ready to join a driven team, we’d love to hear from you. For full details on this and all other current positions visit www.icbc.com.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;&lt;span class=&quot;caps&quot;&gt;ICBC&lt;/span&gt; is a welcoming, equal opportunity employer, and invites applications from all qualified candidates.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1143/programmer-analyst-v-qcmp-ad-6995-at-icbc/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1143/programmer-analyst-v-qcmp-ad-6995-at-icbc/</link>
  <title>[full-time] Programmer Analyst V - QCMP (Ad #6995) at ICBC</title>
  <dc:date>2008-11-13 08:08:52</dc:date>
 </item>
 <item rdf:about="http://canada.mployr.com/bc/job/1134/senior-customer-support-representative-at-mckesson-pharmacy-systems/">
  <description>&lt;strong&gt;Location:&lt;/strong&gt; Burnaby&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href=&quot;http://mckesson.com&quot;&gt;http://mckesson.com&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Description:&lt;/strong&gt;&lt;br /&gt;&#9;&lt;p&gt;Job Description:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Our Point of Sale (&lt;span class=&quot;caps&quot;&gt;POS&lt;/span&gt;) division requires a Senior Customer Support Representative with a high level of drive &amp; energy as well as strong customer service/support and technical skills. This role involves providing telephone support including setup, configuration, and issue resolution for our &lt;span class=&quot;caps&quot;&gt;POS&lt;/span&gt; software, hardware (servers, printers, scanners, hubs, displays, etc.), networks, and operating systems. There will be some basic documentation (FAQs) and software testing as well as performing product overviews using Microsoft Live Meeting and potentially participating in one or two tradeshows a year in the US.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;What You Must Have:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;? Customer service experience&lt;br /&gt;&#10;? Working knowledge of &lt;span class=&quot;caps&quot;&gt;UNIX&lt;/span&gt; &amp; Windows&lt;br /&gt;&#10;? Working knowledge of networks&lt;br /&gt;&#10;? Demonstrated technical problem solving skills&lt;br /&gt;&#10;? The flexibility to work morning/afternoon 8-hour shifts (between the hours of 5AM-5PM Pacific), (usually a fixed schedule)&lt;br /&gt;&#10;? The ability to provide after-hours support on a rotational basis (on-call and for additional pay).&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;What Sets You Apart:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;? Exceptional customer service skills with a high level of drive &amp; energy&lt;br /&gt;&#10;? Outstanding verbal and written communication skills including a professional telephone manner and strong listening skills&lt;br /&gt;&#10;? Working knowledge of &lt;span class=&quot;caps&quot;&gt;SCO&lt;/span&gt; OpenServer, Linux (administration, troubleshooting, scripting an asset) &amp; Windows 2000/XP&lt;br /&gt;&#10;? Working knowledge of LAN/&lt;span class=&quot;caps&quot;&gt;WAN&lt;/span&gt; technologies under &lt;span class=&quot;caps&quot;&gt;SCO&lt;/span&gt; &lt;span class=&quot;caps&quot;&gt;UNIX&lt;/span&gt;, Linux, and Windows 2000/XP&lt;br /&gt;&#10;? A strong capability to learn and interpret technical information as well as learn new applications&lt;br /&gt;&#10;? Excellent organizational and analytical skills with great attention to detail&lt;br /&gt;&#10;? Patience to solve technical problems with end users of varying technical aptitudes&lt;br /&gt;&#10;? General POS/Retail experience (hardware and application – inventory management)&lt;br /&gt;&#10;? Documentation and presentation of technical information&lt;br /&gt;&#10;? Basic demonstration of product features.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Experience:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;? 2 years experience in technical customer support or equivalent client service position.&lt;br /&gt;&#10;? Prior experience in pharmacy or retail point of sale environment is a plus.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Education:&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;? 2 years of technical education or equivalent experience.&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;Physical Requirements&lt;/p&gt;&#10;&#10;&#9;&lt;p&gt;? General office/desk duties&lt;br /&gt;&#10;? Occasional lifting/moving of computer equipment&lt;br /&gt;&#10;? Occasional reaching/bending to connect computer equipment cables&lt;br /&gt;&#10;? Occasional (&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://canada.mployr.com/bc/job/1134/senior-customer-support-representative-at-mckesson-pharmacy-systems/&quot;&gt;Apply to this job&lt;/a&gt;&lt;br /&gt;</description>
  <link>http://canada.mployr.com/bc/job/1134/senior-customer-support-representative-at-mckesson-pharmacy-systems/</link>
  <title>[full-time] Senior Customer Support Representative at McKesson Pharmacy Systems</title>
  <dc:date>2008-11-10 08:13:53</dc:date>
 </item>
</rdf:RDF>